Overview Audience Profile Screens Ad Formats Persona Consumption Usage  

Internet/ Technology Usage:

Summary:

  • 88% use internet daily
  • Embracing new technology
  • Using the internet interactively
  • Research/buy a wide range of products online
  • Life revolves around the internet
  • PC Switched on continuously from
  •  

     Researched/Bought Online:

    Books  52%
    Films/DVDs  49%
    Clothing & shoes  46%
    Travel & holidays  46%
    Music (CDs/ music downloads)  45%
    Tickets for events  33%
    Mobile phones  32%
    Computer software (not games)          30%
    Computer hardware  28%
    Computer/Video games  27%
                                                                  
     New Technology Ownership:

    PVR  21%

    Plasma/LCD TV

     41%

    Internet - enabled  mobile phone

     52%

    Home cinema system

     22%

    MP3 player

     64%

    Multi-channel TV

     84%

    Portable DVD player

     26%

    DVD player

     93%

    Digital camera

    84%

    Online Activity in Last Month:

     

    Listened to podcasts

     12%

    Downloaded music online

     39%

    Played games on a PC

     52%

    Used social networking sites

     38%

    Listened to internet radio

     41%

    Accessed the internet on mobile phone

     18%

    Downloaded music/ringtone to mobile

     11%

    Created/updated own blog

     8%

     



    MSN UK Usage:


    Summary:
  • 76% access MSN UK at least once a week
  • Two thirds have MSN UK as their homepage
  • Regularly using other MSN UK services
    • MSN Homepage used for its good search engine
    • Use WL Messenger (auto pop-up at start) to chat
    • Go on to WL Hotmail to check emails
  • "you can find exactly what you are looking for"

     


    Frequency of MSN Homepage Usage:

    Daily

     71%

    Weekly

     24%

    Less often

     5%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

  • MSN UK Homepage: 62% have MSN UK as their homepage
  • Windows Live Hotmail Module: 71% use daily (87% at least once a week)
  • Windows Live Messenger Module: 43% use daily (64% at least once a week)
  • Live Search: 22% use daily (53% at least once a week)
  •  



    Channel Usage:


    Summary 1:
     

    • Repeat visits are high – 61% visit at least twice a day
    • Usage peaks in the evening
    • Key reason for visiting MSN Homepage is to access WL Hotmail and browse today’s  news and content

     

    MSN Homepage Usage Across the Day:

    MSN Homepage Usage Across the Day
     

    Last Visit to MSN Homepage :

    Earlier Today

     61%

    In past 7 days

     29%

    In past month

     3%
    Longer ago  7%


    Top 5 Reasons for Visiting MSN Homepage:

    To access hotmail

     59%

    Browse today's news and content

     49%

    Starting point to explore the internet

     43%
    To use MSN search  23%
    To look for specific content  22%

     

     

     

     

     

     

     

     

     

     

     

     

     


    Summary 2:
     

    • 7 in 10 access MSN Homepage daily
    • MSN Homepage is starting point for exploring the internet for many
    • Majority access MSN Homepage at home

     

    How Arrived at MSN Homepage:

    Starting point/ homepage

     71%

    Redirected after WL Hotmail

     15%

    Stored in 'my favourites'

     4%
    Other  10%

     

     

    Where Access MSN Homepage From:

    At home

     93%

    At work

     27%

    At school/university/college

     7%

    Internet cafe

     2%

    Other

     3%


    Summary 3:

     

    • Using channel interactively
    • Most popular activity is reading blogs
    • Accessing WL Hotmail is the most common activity on MSN Homepage
    • News and weather categories most interested in viewing online

     

     

      

    Interactivity on MSN Homepage

    Read a blog  26%
    Read user reviews  24%
    Emailed an article to someone else   18%
    Rated an article  17%
    Commented on an article  9%
    Shared an article via Messenger  9%
    Posted to message boards  8%       
    Post to a blog  6%                              
    Wrote a user review  4%
    Shared an article via a blog  3%

     

    Very/Quite Often do on MSN Homepage

     

    Access WL Hotmail  74%
     

    Read/view content

     65%
     

    Use MSN search

     45%
     

    Visit MSN content channels

     30%

     









     

    Reach Source: NNR April-June09 (UK)