Windows Live Messenger Agents

Bring your brand to life with Windows Live Messenger Agents.


Windows Live Messenger Agents are an interactive, fun way for people to instant message directly with your brand in Windows Live Messenger. Consumers can add your Agent as a Messenger contact, just like they would a friend or colleague. Then, they interact with the Agent as they would with any other contact: having conversations, asking questions, and engaging activities such as games and more...


Pirates of the Carribean Agent


What are the benefits to advertisers?


Engagement - the user will literally be having a conversation with the personification of your brand

Audience- reaching the Messenger audience but with targeting capabilities

Measurement - know the number of conversations, how long the conversations were and time spent on the conversation

Ad impact - the Agent has the users undivided attention and is always online when the user has logged into Messenger

Association - with a cool and under the radar marketing technology

Flexibility - sponsor an existing Agent or create an Agent designed especially for your brand


Technically speaking, Agents are customised instant messaging applications programmed to answer questions using your brand’s personality and style. To your audience, they are simply fun and informative.

Example Messenger Agents

‘Talk to Frank’ is the Messenger contact that the UK’s teenagers can talk to in absolute confidence about drugs, explaining issues and risks in a safe and confidential setting. One of the longest-running Messenger Agents, Frank talks to over 500,000 contacts on a regular basis and plays a vital role in the UK Government’s drug education strategy.

Other examples

Some available agent demos (all in English):



We’re celebrating Windows Live Messenger’s 10th Birthday. Discover how the 234x60 & expandable version of this banner can work for your campaign